FDIC-Insured-Backed by the full faith and credit of the U.S. Government
FDIC-Insured-Backed by the full faith and credit of the U.S. Government
Climate First Bank
"Affiliates" are companies related by common ownership or control. They can be financial and nonfinancial companies.
"Nonaffiliates" are companies not related by common ownership or control. They can be financial and nonfinancial companies.
"Joint Marketing" is a formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
1. What personal information?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
2. How do we share personal information?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Climate First Bank chooses to share; and whether you can limit this sharing.
3. How does Climate First Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
4. How does Climate First Bank collect my personal information?
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
5. Why can't I limit all sharing?
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing.
At Climate First Bank, we understand the importance of protecting your privacy and confidentiality. This Online Privacy Statement provides a summary of our online privacy practices, covering the online collection, use and disclosure of information collected from visitors to our online services. This includes but is not limited to: climatefirstbank.com and Climate First Bank mobile apps. In addition, you may be subject to other contractual terms in accordance with products you select and their related service agreements. Our statement does not govern websites of other parties to which we may provide links. If you choose to link to a web site not controlled by us, we recommend that you review the privacy and security policies of these companies.
Collecting Information
We may collect both "Customer Information" and "Aggregate Customer Information" from visitors to our online services. The term "Customer Information" means information that can identify or be traced back to a specific customer. The term "Aggregate Customer Information" is a compilation of information that does not identify a specific customer, such as date and time of visit, IP addresses, demographic information, web site pages visited, or the browser used. Customer information collected may include data such as name, address, email address, phone number, Social Security number, date of birth, driver's license, employer, and account data.
Online Banking App
To ensure that our customers receive the best service possible when using Climate First Bank mobile apps, some additional permissions may be required. Our apps are intended for Climate First Bank customers only.
Accessing, Correcting and Deleting Your Information
You can review your personal information by logging into your app and viewing your account profile page. You may also send us an email through our Contact Us page on the website or through the Message Center after logging into your online banking profile to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change or delete information if we believe the change would violate any law, legal or regulatory requirement or cause the information to be incorrect.
Information We Collect
We may collect the following types of information from you:
How We Use Your Information
We use the information we collect for the following purposes:
Consent to Receive Text Messages
You are not required to consent to receiving text messages from Climate First Bank. By providing your phone number and opting in, you consent to receive text messages from Climate First Bank regarding account reviews, customer onboarding, employee outreach, and customer service inquiries. Message and data rates may apply. You can opt out of receiving text messages at any time by replying "STOP" to any text message you receive from us. Please note that opting out may limit our ability to communicate with you efficiently regarding account onboarding or customer service requests.
Information Sharing Disclosure
We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or mobile phone number to any third party or affiliate for marketing or promotional purposes. We may share your information in the following circumstances:
Data Security
We implement robust administrative, physical, and technical security measures—complying with federal banking standards—to protect your personal and financial information from unauthorized access, use, disclosure, alteration, or destruction.
Your Rights and Choices
Text Messaging (SMS) Communications
If you choose to receive text messages from Climate First Bank, we may use your mobile phone number and messaging preferences to send account-related, servicing, security, marketing, or other communications that you have agreed to receive. Your SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile phone numbers and SMS opt-in information will not be sold to third parties. You may opt out of text messages at any time by following the opt-out instructions provided in the message.
1. Introduction
Welcome to Climate First Bank. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Climate First Bank at the phone number you provide. Information obtained as part of the SMS consent process, including mobile numbers, will not be shared with third parties or affiliates for marketing purposes.
3. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to:
4. Standard Messaging Disclosures
Call 727-335-0500 or go to climatefirstbank/contact-us
As the world's first FDIC-insured, values based, digital community bank founded to combat the climate crisis, Climate First Bank is proud to serve our communities as we work together to promote sustainability and reverse the climate crisis.
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