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Frequently Asked Questions

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FAQ

Routing
Wire Transfers
Debit Cards
Loans
Online Banking

Routing Number

The Climate First Bank routing number is 063117011.

Direct Deposit

  • Contact your employer or other payment source and request a direct deposit form. Your employer might require more paperwork on their end and maybe a voided check to process your request. Government agencies have specific phone numbers for you to call directly.  Please refer to the specific agency website.
  • Fill in all of your information. You will need to provide the type of account (checking or savings), your account number and routing number (063117011).
  • Ask your employer when to expect the first payment.  Login to your Climate First Bank account online to verify the posting.

Cut Off Times

Domestic Outgoing – 4:30 PM EST
International Outgoing – 3:30 PM EST

Domestic Incoming – 5:00 PM EST
International Incoming – 3:00 PM EST

Domestic Wire

Incoming Domestic Wire Transfer:
‍Climate First Bank
182 37th Ave N.
St Petersburg, FL 33704
ABA or Routing #063117011

International Wire

US Correspondent Bank (Required):
First National Bankers Bank
600 University Park PL
Birmingham, AL 35209

‍US Correspondent ABA: 065403370
‍
‍Swift Code: FRNAUS44

‍Beneficiary Bank (Required):
‍Climate First Bank
182 37th Ave N.
St Petersburg, FL 33704

‍Beneficiary Bank Account # (Required): 063117011

‍Beneficiary (Required): Customer Name

‍Beneficiary Account (Required): Customer Account Number

‍Reference Information: For further credit to Customer Name and Customer Account Number (Required)

‍Please contact Climate First Bank at 727-335-0500 for further assistance.

Activate Your Card

To activate your debit card, please follow the instructions below:
  • To activate your card, please call 1-877-205-1605.
  • Continue to follow the voice prompts to set your Personal Identification Number (PIN).
  • After setting your PIN, you can begin using your debit card.
  • You may also call this number if you ever want to reset your PIN to a new number.
  • When activating your Business Debit Card, you will be prompted to enter the last four digits of your Tax Identification number. Please provide the last four digits of the Business EIN and not your personal Social Security Number.

Traveling

If I'm traveling, can I still use my debit card?
  • Yes, it is a best practice to notify us at least 48 hours prior to traveling so that we can ensure that your card does not get blocked.
  • Please login to Online Banking and send us a secure message with your card number, travel dates and the location you are traveling to ahead of time.

Lost or Stolen

Call us at 1-833-933-1681 to report the card lost or stolen and to order a replacement card.

Where Debit Won't Work

Are there any countries where I can't use my debit card for purchases?

Yes. To protect our customers, we have blocked some countries that have experienced high fraudulent activity. Please login to Online Banking and send us a secure message with your card number and the country of any failed transaction, and we will enable that country for your purchase.

Unrecognized Purchase

What do I do I if I have a transaction on my card that I do not recognize?

Call us at 1-866-279-1399 to review the transaction and to file a dispute if necessary.

Payments

How can I make my Climate First Bank loan payments?
  • You can choose to have your payment drafted from your checking/savings account with Climate First Bank or another financial institution.
  • If you have a checking or savings account with Climate First Bank, you can make payments from your Climate First Bank deposit accounts by logging in to your Climate First Bank online banking account.
  • You can mail your payment to Climate First Bank: 182 37th Ave N, St. Petersburg, FL 33704.

Consumer Reporting

How do I dispute what Climate First Bank is reporting to a consumer reporting agency?

If you disagree with what the Bank is reporting to a consumer reporting agency (Experian, TransUnion, Equifax, or ChexSystems), please submit your dispute to:

Attn: Consumer Reporting Disputes
Climate First Bank
182 37th Ave N.
St. Petersburg
FL 33704

Please include the account number, the agency reporting the information you are disputing, the exact information you are disputing, and the reason you think the information is incorrect.

Business Online Banking

Positive Pay

Choose a link below to a video how-to-guide that will guide you through various procedure using Climate First Bank's Positive Pay Service.

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Bank like tomorrow depends on it.

As the nation’s first climate-focused bank, Climate First Bank is a full-service community bank offering both personal and commercial banking services. We are proud to serve our communities as we work together to promote sustainability and reverse the climate crisis. Click below to open your account today!
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