• Contact your employer or other payment source and request a direct deposit form. Your employer might require more paperwork on their end and maybe a voided check to process your request.  Government agencies have specific phone numbers for you to call directly.  Please refer to the specific agency website.
• Fill in all of your information. You will need to provide the type of account (checking or savings), your account number and routing number (063117011).
• Ask your employer when to expect the first payment.  Login to your Climate First Bank account online to verify the posting.

Domestic Outgoing – 4:30 PM EST
International Outgoing – 3:30 PM EST

Domestic Incoming – 5:00 PM EST
International Incoming – 3:00 PM EST

Climate First Bank
182 37th Ave N.
St Petersburg, FL 33704
ABA or Routing #063117011

First National Bankers Bank
600 University Park PL
Birmingham, AL 35209

Climate First Bank
182 37th Ave N.
St Petersburg, FL 33704

• To activate your card, please call 1-877-205-1605.
• Continue to follow the voice prompts to set your Personal Identification Number (PIN).
• After setting your PIN, you can begin using your debit card.
• You may also call this number if you ever want to reset your PIN to a new number.

• Yes, it is a best practice to notify us at least 48 hours prior to traveling so that we can ensure that your card does not get blocked.
• Please login to Online Banking and send us a secure message with your card number, travel dates and the location you are traveling to ahead of time.

Yes. To protect our customers, we have blocked some countries that have experienced high fraudulent activity. Please login to Online Banking and send us a secure message with your card number and the country of any failed transaction, and we will enable that country for your purchase.

Call us at 1-866-279-1399 to review the transaction and to file a dispute if necessary.

• You can choose to have your payment drafted from your checking/savings account with Climate First Bank or another financial institution.
• If you have a checking or savings account with Climate First Bank, you can make payments from your Climate First Bank deposit accounts by logging in to your Climate First Bank online banking account.
• You can mail your payment to Climate First Bank: 182 37th Ave N, St. Petersburg, FL 33704.

If you disagree with what the Bank is reporting to a consumer reporting agency (Experian, TransUnion, Equifax, or ChexSystems), please submit your dispute to:

Attn: Consumer Reporting Disputes
Climate First Bank
5301 Central Ave
St Petersburg, FL 33710

Please include the account number, the agency reporting the information you are disputing, the exact information you are disputing, and the reason you think the information is incorrect.

You must have text banking enabled under "Settings" in your online banking.

Once you are enrolled you can use any of the following commands by texting 59217:

BAL - to request account balance
HIST - to request account history
TRAN amount - to transfer funds between accounts (ex: TRAN 50 will transfer $50)
HELP - to receive a list of contact points for information on text banking
STOP - to stop all text messages to the mobile device for text banking and SMS alerts/notifications